Get answers to frequently asked questions

ships to most countries in the world but there are some exceptions due to legal restrictions or shipping carrier limitations. For now, Top Notch doesn’t ship to Cuba, Iran, Crimea, Syria, and North Korea.


No, not always. We may split an order into multiple shipments for the following reasons:

Product packaging. Some of our products are individually packaged to protect their shape and provide extra cushion and durability. The products we’ll always ship separately are:

  • snapback hats, trucker hats, dad hats/baseball caps, and visors

  • backpacks


estimated delivery time (EDT) is our prediction of when an order could be delivered to you. The EDT is the sum of estimated fulfillment and shipping time. Think:

estimated fulfillment + estimated shipping = estimated delivery time

Our fulfillment time average is 2–5 business days for non-apparel products and 2–7 business days for apparel products. When we calculate the estimated fulfillment time, we take into account the current order volume and our capacity.

The estimated shipping time is calculated according to our historical shipping data for deliveries to your area or selling region.

The estimated delivery time is just an estimate, it’s not a guarantee. You can receive the order past the EDT for reasons, like:

  • Issues with design files

  • Products being out of stock

  • Shipping-related delays like failed delivery attempts or service disruptions